RETURN POLICY

If you are not satisfied with your purchase (damaged during shipment or wrong item/type/shade/etc), you can
send it back to us.

  • Returns must be made within 14 days from date of purchase.
  • Damaged items must be returned together with their original box and receipt.
  • Items bought from Qaira Hijab Boutique or promotional events (e.g. Anniversary, MyCyberSale or
    Lebaran Sale) are not eligible for return and exchange

Kindly inform Customer Service before returning the item otherwise the request will not be processed.
Your return item will be assigned to a courier of our choosing.
Please provide the return parcel tracking number for all items.
However, customers are advised to notify us at hawaskincare@gmail.com.my by quoting the order number and
the product details.
Sale items and purchases made with discount coupons are non-returnable.